OUR LOBBY IS TEMPORARILY CLOSED
TO PROMOTE PUBLIC HEALTH
AND THE SAFETY OF OUR CUSTOMERS
OUR DRIVE-UPS WILL REMAIN OPEN
We have limited staff reporting daily and will continue to answer the phone
during regular business hours as usual. Please remember you can access your account information through Online Banking or by using our Mobile App.
You can enroll at www.cbcnm.bank.
As a precautionary measure and to do our best in protecting our employees, we want to remind you that you can bank from almost anywhere using our Online Banking and Mobile App. It is easy and convenient to check account balances, deposit checks, make payments, and transfer funds. Log on at www.cbcnm.bank. If you do not currently use Online Banking or the Mobile App, please call (575) 769-1911 or (575) 742-3826 for help setting up your account. If you need access to cash, you can always use one of The Citizens Bank of Clovis’ ATMs without being assessed a charge.
Please note: As of September 15, 2017, a new federal rule allowing for faster processing of debits from your financial accounts (at The Citizens Bank of Clovis and at all financial institutions), goes into effect. This rule was put into place by the Electronic Payments Association, known as NACHA, and impacts all financial institutions, merchants, and consumers. What this rule means is that when checks are given to merchants or online payments are scheduled with businesses, such as your utility company, the amount of the debit may be withdrawn from your account the day the charge is made. Previously, the debit could have taken as long as 1-2 days. Checks should never be written when sufficient funds are not in your account to cover the entire amount of the purchase or payment. With the implementation of this new rule, this becomes more important than in previous years. Citizens Bank provides customers with easy-to-use tools to manage your accounts and to effortlessly monitor how much money is in your account. Use The Citizens Bank of Clovis free online banking to set account alerts, transfer funds, and schedule payments.